Frequently asked questions about returns, refunds, and exchanges.
Are returns free?
We currently do not offer free return labels. Return labels must be purchased from a shipping carrier to return items.
What items are eligible for return?
All items within 30 days from the date of fulfillment
of unused and resellable condition
What items are non-refundable? The following items cannot be returned:
Gift cards
The item I received is damaged
If the purchased product is faulty, please reach out to us within 7 days of the delivered date at sales@wispcases.com with an image of the damage.
I received the wrong case size
If you believe you received the wrong case size, please send us a picture of the back of the case to sales@wispcases.com and we’ll determine if the wrong size was shipped
Need More Help?
If you have any inquiries regarding return or refund, please reach out to us at:
XOJULIAJONES 